Background
People who work alone without direct or close supervision are lone workers. They may be persons such as security staff, technicians, maintenance team or councillors
Lone workers should not be at more risk than other employees, they face the same hazards at work as anyone else, but there is a greater risk of these hazards causing harm as they may not have anyone to help or support them if things go wrong.
We are responsible for the health, safety and welfare at work of all our employees. These responsibilities cannot be transferred to any other person, including to those people who work alone.
Callmy Alert
Callmy Alert is the University’s personal safety and emergency communications app, available to all staff and students.
Lone Working Support
The app provides a range of features to support staff who may be working alone, travelling between sites, working outside normal hours or undertaking fieldwork having the ability to:
- Alert security quickly if you feel unsafe (activating a SOS button)
- Set SOS timer for journeys
Emergency Notifications
Callmy Alert is also the University’s emergency notification system supporting the Terrorism (Protection of Premises) Act 2025 (Martyn’s Law) allowing mass notification for urgent information and instructions to be issued quickly during major incidents, security concerns or campus emergencies.
How do I get Callmy Alert?
Download the free Callmy Alert app to receive critical communications and use the SOS features to protect your safety and security.
PDF copies
Callmy Alert information for staff
Risk Assessment
Support with completing a specific risk assessment can be supported using the following documents and guides
UW Wide Lone Working Inc Acts of Aggression.
This is a general assessment that should be referenced to whilst making the individual assessment when required.